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Is my information safe?

Yes. Telemedicine is safe and effective—as long as patients answer questions truthfully, accurately, and completely. It’s also important that you only upload pictures of yourself and your ID (not someone else), and that you take those pictures during the online visit.

Doctors are only effective when they have accurate, current information about your case—both in telemedicine and in-person visits.

Physicians on the Ciba Health platform depend solely on the information you provide during your visit and via secure chat, phone, or video.

They have no way of externally verifying the information you provide. In addition, if prescribed medicine, it’s necessary to read the personalized treatment plan your doctor created before taking any medication.

Only by reading this information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.

Last updated on April 26, 2020
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