Withings Smart Scale

Note: Set up your scale first. Then, your blood pressure monitor. 

• Unbox the scale.
• Download the Withings Health Mate app. It will look similar to this:

• Open the app and allow it to use Bluetooth.
• Click Get Started.
• Continue with the email address you used to sign up for Ciba Health.
• Click on the button in the email or type in the ID code sent to your email.
• Agree to terms and follow the prompts.
• If you have an iPhone, you can choose to have it sync with iHealth if you’d like.
• When you get a list of categories, click Turn On All. Then, click Allow in the upper right corner.
• When you must choose the product, choose Scales. Then, select Body Smart. Then, Install.
• Remove the plastic from the batteries. Press the button on the bottom of your scale for three seconds, per the app instructions. 
• Tap Pair. You can hook up your wifi if you know your password, or just use the Bluetooth connection, and ignore wifi setup. 
• Click OK to personalize your scale. 
• Set a goal weight, if you’d like. But, it’s not a requirement. Click through to learn how the scale operates. 
• Step on the scale and weigh yourself without shoes. Make sure the scale is on a flat hard surface. It may take a few minutes for your weight to appear on the app.  
• If the scale isn’t displaying in pounds, press the button on the back of your smart scale.
  • Check the screen of your scale to view the unit currently selected. 
  • Press the button on the back again to move the arrow to your preferred unit of measurement. 
  • The unit change is confirmed a few seconds after you stop pressing the button
• Click here to access the tech support page.
• Click here to submit a request for help.