Whole-Person Care
and Root-Cause
Medicine
Meet with Us
What sets us apart
Ciba Health Methodology is scientifically grounded, focusing on the interconnectedness of bodily systems and the impact of multiple factors on health. By targeting underlying factors like inflammation and stress through evidence-based interventions, it empowers natural healing processes.
By addressing the root issues of illness rather than just symptoms, our approach offers a sustainable and comprehensive path to wellness. Embracing this approach fosters health, prevents disease, and optimizes well-being.
Meet our Chief Medical Officer, Dr. Markyia Nichols
“We offer a 360 degree look at each member and deliver personalized care through proprietary clinical protocols, behavioral support and cutting-edge technology.”
High-Touch Approach
A dedicated team of licensed physicians, registered dietitians, and certified health coaches analyzes
each patient’s medical history, lifestyle, and unique biochemistry to create a health plan.
Linda
Health Coach
Get started on your wellness journey with your first health coaching appointment. Discuss your goals, assess needs, develop a tailored plan and set yourself up for success.
Mark
Physician
As a leader of your care team, your physician will approve your health plan, deepen your understanding of the test results,and discuss potential lifestyle changes and treatments.
Leah
Dietitian
Your dietitian will help you assess your current eating habits and their impact on your health goals. You will work together to create an optimal nutrition plan to fit your lifestyle and ensure your success with the program.
Rachel
Patient Engagement
The role of a Nurse Care Manager is to coordinate care across your healthcare team to ensure you receive the best possible support. Your Nurse Care Manager plays an essential role in helping you better navigate your health plan, schedule appointments and monitor your progress over time.
Jessica
Behavioral Therapist
Meeting with a behavioral health specialist is an essential part of Ciba Health’s whole health appcoach. This session aids in addressing the mental and emotional aspects of health, enhancing your health journey.
Healthy Food
Delivery
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High-Tech Delivery
We utilize cutting-edge technology, connected devices and remote patient monitoring to equip
patients with the knowledge they need to achieve their health goals.
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Personalized Health Programs at Ciba Health
Unlike most point solutions, at Ciba Health no 2 programs are alike.
Despite the condition being addressed each member receives a personalized approach to preventing, managing or reversing their health concern.
Frequently Asked Questions
What are Ciba Health’s top three differentiators?
Clinical Rigor: We offer a physician-led care team for every participant. This means that everyone using our platform will have multiple 45-60 minute, 1:1 visits with a physician, dietitian and health coach. Additionally, we stand out by our personalized approach (using advanced labs, connected devices, personalized supplements, and more), and the fact that our program is not based on a one size fits all diet (i.e. ketogenic diet) and is therefore much more sustainable.
Outcomes: First, we are able to enroll 50% of eligible participants. Secondly, we see about 75% of participants complete our 12-month program. Lastly, we achieve a 98% disease reversal rate among participants who complete our program, with an 85% reduction in medication.
Root-Cause Methodology: We use a whole-body care and root-cause medicine approach to not only manage, but reverse chronic conditions. By using a highly personalized approach with direct access and regular visits with physicians, dietitians, and health coaches, our methodology can be used to reverse a wide range of chronic conditions such as type 2 diabetes, obesity, digestive disorders, heart disease, auto- immune, depression, anxiety, and more. This means that we can help employers, payers, and health plans eliminate multiple vendors and reduce vendor confusion for members.
How does Ciba Health address social determinants of health?
Technology Access: Participants are able to access the program via desktop or mobile device, and can communicate with their care team through video, chat, email, and phone calls based on their preferences. Ciba Health includes virtual health equipment such as CGM, blood pressure cuff, digital scales, etc. and provides necessary guidance and training.
Offer technical and culturally-competent support: Ciba Health’s care team assists in the setup and use of technology, and ensures staff is culturally competent. Such support ensures effective remote patient monitoring and straightforward communications between the care team and patients.
Tailor intuitive and accessible user experiences: Ciba Health platform uses simple language, straightforward design, and simplified navigation adopted for all kinds of modalities and devices, from laptops to tablets to cell phones.
Provide accessible educational materials: Ciba Health publishes step-by-step instructional documents, visual workflows, and video tutorials that can help patients and staff smoothly navigate virtual encounters and educate consumers on online privacy and security.
Interpretation services: Ciba Health provides healthcare interpretation services to all patients who express the need.
Transportation Challenges: If members are unable to get to a lab site, we offer phlebotomists to deliver at-home labs.
What devices are supplied to members through the program?
Typically the devices provided will depend on the individual needs of the participant. However a CGM, digital scale, blood pressure cuff, activity tracker and sleep device are included in most instances
What does your onboarding experience look like?
We offer extensive onboarding support, including a welcome webinar, individual outreach, welcome kids and account setup assistance to provide a welcoming experience for new participants.
How does Ciba Heath monitor and measure customer satisfaction and quality assurance?
Ciba Health provides extensive reporting to our clients, including launch reports, ongoing engagement reports, quarterly progress reports, and bi-annual clinical progress reports. As part of that process we apply NPS at the beginning and end of the program.