Elevating the standard of healthcare
Meet with Us
About us
Ciba Health is a digital precision health and integrated care platform that prevents and reverses common, complex, and costly diseases. We are an advanced primary care solution that blends advanced labs—including up to 300 functional biomarkers—physician-led care teams, cutting-edge technology, and ongoing in-depth nutrition and lifestyle support to get to the root of chronic conditions. We know that achieving healthy outcomes takes a team that’s dedicated to going beyond temporary fixes, and getting to the source of health problems.
Our double board-certified physicians, nurses, registered dietitians, health coaches, and mental health professionals are highly trained practitioners who will come up with near-term and long-term plans for you to achieve your health goals. Your care team is available through our messaging system 24/7.
We’re committed to improving health and delivering care in a way that reflects the diverse people we serve. That means we embrace everyone. And, our clinicians can relate to the many differences that exist among marginalized groups: race, class, sexual orientation, ability, gender, religion, etc.
Ciba Health started in 2020 right as founder and CEO, Dr. Innocent Clement, volunteered countless hours in the emergency rooms of NYC during the Covid-19 pandemic. There, he was in the thick of reactive healthcare. It made him want to put all of his energy into elevating proactive healthcare—the very basis of Ciba Health today.
So, Dr. Clement created a highly-flexible solution: to stand alone and better the concerning trends in population health, to complement existing targeted disease programs, and to wrap around advanced primary care models so they can deliver ultra-personalized alternative care for their head-scratching cases.
Today, Ciba Health is paving the way for improving health outcomes, reducing costs, and putting patients in the driver’s seat of their healthcare, and their lives.
We partner with employers, health plans, benefits consultants, and providers—and most importantly, we partner with patients.
Meet our Chief Medical Officer, Dr. Markyia Nichols
“We offer a 360-degree look at each person and deliver personalized care through proprietary clinical protocols, behavioral support, and cutting-edge technology.”
High-Touch Approach
A dedicated team of licensed physicians, registered dietitians, and certified health coaches analyze
each patient’s medical history, lifestyle, and unique biochemistry to create lasting health changes, for the better.
Linda
Health Coach
Discuss your health concerns, lifestyle, and goals with a certified health coach to achieve the results you want.
Mark
Physician
Lean on the leader of your care team—your doctor! You’ll team up with your doctor to understand comprehensive labs, and talk through potential treatment plans.
Personalized
Health Plan
Receive a deeply-personalized health plan that you can stick with for the longterm.
Leah
Dietitian
Get ongoing support from your registered dietitian, who will help assess your current eating habits and their impact on your health goals. Work together to create an optimal nutrition plan that fits your lifestyle, your goals, and your taste buds!
Advanced
Lab Tests
Peer into your advanced lab results with your care team to understand what changes you’ll need to make and how you’re progressing toward your health goals.
Emily
Patient Engagement
Let a nurse care manager coordinate your care and schedule appointments across the Ciba Health platform, so you don’t have to worry about it.
Personalized
Supplements
Learn whether personalized supplements could support your health journey. You will receive the right dosage and combination of nutrients you need to feel your best based on your unique biochemistry.
Jessica
Behavioral Therapist
Meet with a behavioral health specialist to talk about any feelings of fear, sadness, grief, or more that may be a part of your health journey.
Remote Patient
Monitoring
Keep track of your health progress in real-time with easy-to-understand analytics. You and your care team can connect your health devices and monitor your health data in one place.
High-Tech Delivery
We utilize cutting-edge technology, connected devices and remote patient monitoring to equip
patients with the knowledge they need to achieve their health goals.
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Dr. Zerver!
Personalized Health Programs at Ciba Health
Unlike most point solutions, at Ciba Health, no two programs are alike.
No matter the condition, each participant receives a personalized approach to preventing, managing, or reversing their health concern.
Frequently Asked Questions
What are Ciba Health’s top three differentiators?
Clinical rigor: Everyone kicks off their Ciba care with advanced labs and a visit with a double-board certified physician. Then, they’re directed to a registered dietitian, and ongoing work with a health coach. Pairing this high-touch approach with connected devices (e.g. CGMs, sleep, and fitness trackers) means treatment and progress is closely monitored. This ultra-personalized experience makes lifestyle changes more sustainable, and delivers outcomes that patients love.
Outcomes: First, we are able to enroll 50% of eligible participants. Second, we see about 75% of participants complete our 12-month program. Last, we achieve a 98% disease reversal rate among participants who complete our program, with an 85% reduction in medication.
Root-cause methodology: We use a whole-body care and root-cause medicine approach to not only manage, but reverse chronic conditions: type 2 diabetes, obesity, cardiometabolic issues, and digestive and autoimmune disorders. This means that we can help employers, health plans, and brokers eliminate multiple vendors and reduce vendor confusion.
How does Ciba Health address social determinants of health?
Technology access: Participants are able to access the program via desktop or mobile device, and can communicate with their care team through video, chat, email, and phone calls based on their preferences. Ciba Health offers connected devices—at no extra cost—such as CGMs, blood pressure cuffs, digital scales, and more.
Technical and culturally-competent support: Ciba Health’s care team assists in the setup and use of technology. Such support ensures effective remote patient monitoring and straightforward communication between the care team and participants.
Intuitive and accessible user experiences: Ciba Health’s platform uses simple language, straightforward design, and a simple user experience whether a participant is using a laptop, tablet, or phone.
Accessible educational materials: Ciba Health publishes step-by-step instructions, visual workflows, and video tutorials that can help participant seamlessly navigate the platform and be reassured of their privacy and security.
Interpretation services: Ciba Health provides healthcare interpretation services to all patients who express the need.
Transportation challenges: If US-based participants are unable to get to a lab site, we send phlebotomists to take at-home labs.
What devices are supplied to members through the program?
Typically, the devices provided will depend on the individual needs of the participant. However a CGM, digital scale, blood pressure cuff, activity tracker and sleep device are included in most case.
What does your onboarding experience look like?
We offer extensive onboarding support, including a welcome webinar, individual outreach, welcome kits, and account setup assistance to make new participants feel as comfortable as ever as they begin their Ciba Health journey.
How does Ciba Heath monitor and measure customer satisfaction and quality assurance?
Ciba Health provides extensive reporting to clients, including launch reports, ongoing engagement reports, quarterly progress reports, and bi-annual clinical progress reports. As part of that process, we apply NPS at the beginning and end of the program.