What's New

October 25, 2024

Thrive Program Launch, Performance Boost, Withings Enhancements & Key Fixes

New Features: Thrive Program launched with personalized care plans, regular lab check-ins, and tailored provider support.
Enhancements: Improved performance with faster load times, expanded Withings integration (disconnect option, new status, and guidance), and updated profile fields for health research.
Bug Fixes: Resolved login issues, dashboard errors, activity progress tracking, and week/module mismatches between web and mobile platforms.

🌟 New Features

Thrive Program Launch

Introducing the Thrive Program — a comprehensive health management solution designed to help you achieve your wellness goals. It includes personalized care plans, regular lab check-ins, and support from our team of healthcare professionals.

🔧 Enhancements & Improvements

✅ Performance Boost – We’ve optimized the app to reduce load times, ensuring a smoother and faster user experience.
✅ Withings Integration Updates (Participant Platform)

  • Disconnect option added to Profile > Devices

  • New “Unhealthy” status when connection fails

  • Informational texts for each connection state: “Connected,” “Not Connected,” and “Unhealthy” — shown on Dashboard and Profile > Devices for user guidance
    ✅ Profile Page Expansion – More demographic fields added to support health research

🐞 Bug Fixes

  • Login Issues: Fixed issues where some users had trouble signing in

  • Dashboard Errors: Resolved errors when no live session or video was present in a module

  • Progress Tracking: Fixed issue where completed activities didn’t update progress

  • Week/Module Mismatch: Resolved inconsistencies between web and mobile module names and dates

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Organizations

Ciba Health partners with employers, health plans, benefits consultants, and providers to prevent and reverse common chronic health conditions. When you’re ready to make exceptional care the norm and reduce costs for everyone, schedule a call with our sales team to learn about our flexible partnership opportunities.

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Current Patients

If you’re already a part of the Ciba Health community, and you have questions, email: [email protected] for support around your health journey or [email protected] for technical support. We’re here to help!