What's New

Insurance, Profile and Onboarding Updates

Shipped January–February 2026.

🔹What’s New?

• New Features: Add and manage your insurance directly in the portal, including capturing your card with your camera.
• Enhancements: A shorter, clearer profile flow and every questionnaire gathered onto a single page.
• Bug Fixes: Insurance forms, guarantor details and enrollment navigation.

🌟New Features

• Insurance in the portal – Enter your insurance details yourself instead of sending them to your care team. Required fields are marked clearly so nothing is missed.
• Capture your card with your camera – Photograph your insurance card rather than typing long member numbers by hand.

🔧Enhancements & Improvements

• ✅ A simpler profile – We reorganised the profile steps so the questions come in a sensible order and there is less to fill in.
• ✅ All questionnaires in one place – Your quizzes and questionnaires now live on a single page instead of being spread across the portal.
• ✅ Enrollment that follows your answers – Enrollment forms now branch based on what you tell us, so you only see the steps that apply to you.

🐞Bug Fixes

• Guarantor names containing dashes and full stops are now accepted.
• Fixed conditional enrollment steps that could land you on the wrong page.
• Health metrics now show a clear placeholder when there is no data yet, instead of appearing empty.